Privacy Policy

 Statement on collection of personal information

This Personal Data Collection Statement ("PICS") is intended to inform you, in accordance with the

Personal Data (Privacy) Ordinance:

  1. of the purpose for which your personal data collected by us will be used after it is collected

in connection with your use of this website or your purchase of products sold through this Website;

  1. To whom your personal data may be disclosed; and
  2. To whom you may address requests for access to or correction of data.

We may revise this PICS by amending this page. You should check this page from time to time to become aware of any changes we make.

  1. User data

1.1 ("we," "us," "our") is the user of the data.

  1. Those involved

This PICS applies to personal data of ("you" or "your"):

(a) Visitors: individuals who visit our Website;

(b) Users: individuals who purchase, request or receive Products;

(c) Contacts: individuals who contact us through our Website, by email or otherwise.

  1. What we collect

3.1 We may collect, store, process, transfer and use the following types of personal data:

(a) From Visitors: IP address or other unique device identifiers;*

(b) of Users:

  1. username;
  2. account password;

iii. full name; *

 

  1. e-mail address; *
  2. billing address; *
  3. delivery address;*

vii. payment information; *

viii. phone number;

(c) of Contacts:

  1. full name; *
  2. e-mail address; *

iii. Any other personal information you provide to us.

* indicates required personal data

3.2 If you do not provide us with required personal information, we may not be able to provide you with access to our Website, provide you with our Products or respond to your communications with us.

  1. Purpose and use

4.1 We may collect, store, process, transfer and use your personal data for any of the following

purposes:

(a) To deliver our Products to you, such as:

  1. To manage and fulfill your orders;
  2. if you choose to register an account on our Website, to create and update your account

registered with us; and

iii. to process and facilitate the billing and payment of your orders;

(b) to monitor and analyze the use of our Website, and to compile aggregate statistics

about that use;

(c) To personalize your experience on our Website, including identifying your preferences and behaviors to better respond to your individual needs;

(d) To improve our Website and our Products based on information and feedback we receive from you and based on our analysis of our Website usage and Product purchases;

(e) for research and development, and by using your personal data to test, research, analyze and assist in product development (including with machine learning);

(f) for customer service and to help us respond more effectively to your service requests, to receive feedback and for support needs;

(g) For non-marketing communications related to your orders, such as order confirmations and shipping notices;

(h) For technical purposes and for project management;

(i) to help maintain the safety, security and integrity of personal data collected through our Website;

(j) to prevent fraud;

(k) for legal proceedings or as required by regulatory agencies, governmental bodies and official investigations;

(l) For direct marketing, but only if we obtain your consent (see paragraph 11 below); and

(m) For other purposes directly related to the above.

4.2 Personal data collected by us may not be used for other purposes unless:

(a) you have expressly consented to the use for the other purposes in question;

(b) the purpose is directly related to the purpose for which the personal data was collected; or

(c) we are permitted to use the personal data for other purposes resulting from an exemption or

otherwise in compliance with applicable laws and regulations.

  1. Transfers

5.1 We may disclose your personal information to the following individuals:

(a) our employees and officers;

(b) our subsidiaries, and their employees and officers;

(c) Shopify Inc. an IT service provider engaged by us to operate and maintain the Website and to process your orders through the Website, and its subsidiaries and parent companies;

(d) Paypal Holdings Inc. and its subsidiaries, and other payment processors or facilitators ("Payment Processors") that we may engage to perform payment processes for us with respect to our Products or in the course of our business;

(e) suppliers of our Products ("Suppliers"), to enable shipment of our Products to you;

(f) Other service providers and data processors engaged by us, such as:

  1. administrative service providers;
  2. IT services and software vendors;

iii. data analysis providers;

  1. data entry and processing service providers;
  2. cloud service providers; and
  3. credit reference agencies.

(g) our insurers and bankers;

(h) our legal, financial and accounting professional advisors;

(i) other companies, organizations or individuals to the extent required by applicable law, regulation,

legal process, governmental request or when disclosure is appropriate for security reasons. This includes exchanging your personal information with other companies, organizations or individuals for the purpose of fraud protection and prevention; and

(j) other companies, organizations or individuals as part of negotiations for a merger, sale of company assets, consolidation or restructuring, financing or acquisition of all or part of our business by or in that other company.

5.2 By making payments to us through Payment Processors, you are entering into an agreement directly with the Payment Processor and are subject to its terms of use and privacy policy. You should read the Payment Processor's privacy policy and, if applicable and at its discretion, indicate your agreement to the Payment Processor's privacy policy, which is not governed by this PICS or our privacy policy.

5.3 If we transfer your personal data to other persons, we will ensure the confidentiality of your personal data by including confidentiality or other contractual clauses in the agreements with third parties with whom we share your personal data.

5.4 We may share your personal data with others than those described in Section 5.1 above if we notify you in advance and obtain your consent.

  1. Cookies

6.1 Our Cookies Policy is part of this Privacy Policy on the basis of which you can visit and use our Website.

6.1 A cookie is a small data file that a website may send to your computer or device when you visit our Website.

6.2 Cookies are used to make websites work better and more efficiently, usually by enabling them to recognize you and remember important information that will make your use of a website easier (e.g., by remembering your user preferences).

6.3 We use cookies to:

(a) store technical data to ensure that our Website loads and displays correctly and efficiently when

you visit our Website;

(b) remember choices you have made or information you have provided (such as your username,

language or the region you are in) so that your preferences are preserved for your future visits to our Website and you do not have to re-verify your identity on your future visits;

(c) analyze how you navigate our Website to help us optimize its design; and

(d) Track your behavior and preferences so that we can evaluate the types of information and products from us that you may be interested in.

6.4 We use:

(a) session cookies that are unique to each visit you make to our Website; and

(b) persistent cookies that are not deleted when you close your browser window and are activated each time you visit our Website.

6.5 The cookies we use are either:

(a) necessary cookies that are essential to our Website to help you move from page to page and use the features of our Website;

(b) functionality cookies that enable our Website to remember choices you make and provide more personalized features; or

(c) performance cookies that collect information about your use of our Website and help us improve its operation.

6.6 We use a limited number of third-party cookies, these can be found in our Cookies Policy.

6.7 By continuing to use our Website without notifying us of your refusal to use cookies or withdrawing your consent, you consent to our use of cookies.

6.8 You may refuse the use of cookies or withdraw your consent at any time by selecting the appropriate settings in your browser. These settings can usually be found in the "options" or "preferences" menu of your Internet browser, or by clicking on "help" in your browser's menu. Deleting cookies may affect your use and experience of our Website.

6.9 We store cookies only for the duration necessary for the function for which they are used. This function varies depending on the cookie.

  1. Retention

7.1 We will retain your personal data for the period reasonably necessary to fulfill the purposes for which it was collected. We may also retain your personal data for longer if necessary to fulfill our contractual or legal obligations.

7.2 The personal data you have provided to us will be destroyed after the expiration of this retention period.

  1. Access and correction

9.1 You have the right under the PDPO to:

(a) request a copy of your personal data in our possession, unless we are excused from complying with a data access request; and

(b) ask us to make the necessary corrections in connection with personal data that you consider inaccurate after we have granted a request by you for access to your data. We may deny a data correction request if we believe the personal data is accurate, an expression of opinion or the proposed correction is inaccurate.

9.2 If you wish to access or correct your personal information, please contact us.

9.3 We reserve the right to charge a reasonable fee for processing a request to access or correct personal data.

  1. Direct marketing

10.1 We may use your collected personal data to sell our Products directly to you.

10.2 The types of personal data we use for direct marketing purposes are:

□ your full name;

□ your email address;

□ I do not object to the use of this type of personal data for direct marketing.

□ I object to the use of the types of personal data in the boxes checked for direct marketing services (but not the other types).

10.3 The direct marketing activities we intend to perform using your personal data are:

□ information and promotional materials about: our products, products similar to those you have

previously purchased, discounts and other promotions, and information about us that we think may be useful to you;

□ updates related to our Website or Products; and

□ festive greetings.

□ I have no objection to receiving this type of direct marketing activity.

□ I object to receiving the types of direct marketing activities in the checked boxes (but not the other types).

10.4 If you do not give your express consent, we may not use the types of personal data for the direct marketing activities described in this section 11.

10.5 If we receive your consent for direct marketing, we may disclose your personal data for direct marketing purposes to those listed in Section 5.1.

10.6 You may ask us to stop using your personal data for direct marketing purposes at any time by sending us an e-mail or by replying with the heading "unsubscribe" to any direct marketing communication from us.